Once the contract is complete, we will schedule an introductory meeting with our implementation team to outline the next steps. They will set up meetings to understand your workflow and program delivery, followed by platform setup and a training session. This process typically takes 1-3 months. Once the platform is live and you are fully trained, we provide ongoing support with monthly meetings.

Implementation involves collaboration with our Partner Success Team. You will work directly with your account manager to share your workflow and program delivery process. This includes a 1-hour implementation call, followed by some required documentation and setup tasks. Once we have all necessary details, we create your platform account and conduct a full training session on the app and coach platform.

Our systems are HIPAA compliant and hold SOC II and HiTrust certifications to ensure data security and privacy.

Yes! The participant app is available in both English and Spanish.

We have partnered with EDAMAM to provide an extensive food database, allowing users to select food items and customize meals easily.

The app calculates a personalized calorie budget based on the participant’s weight, height, gender, age, activity level, and a goal of 5% weight loss.

No! Participants can access HabitNu on iPhones, Android devices, personal computers, and laptops via our web browser version.

If your organization is not currently recognized by the CDC to deliver the Diabetes Prevention Program (DPP), you may be eligible to join our Umbrella Hub Arrangement. This enables you to receive full recognition and bill for DPP services under Medicare and Medicaid (subject to location-based eligibility). The process requires additional documentation, including NPI and SSN details for coaches delivering the DPP.

HabitNu connects with Fitbit, Withings, Garmin, and iHealth devices.

Yes! Our Coach Portal includes all necessary data evaluation elements for the 2024 DPRP Standards. You can generate a DPRP report in the required format for CDC submission with just one click.

Contact your coach for tracking information. Your coach can provide updates on your shipment status.

HabitNu can accommodate the curriculum of your choice. During implementation, we review your preferred educational materials and assist with uploading them onto the platform. You can utilize our Class Planner for lesson planning or the Learn Section for timed content releases within the app.

Yes! If billing is enabled, you will have access to insurance claims that are automatically generated as participants attend sessions. You can review and submit claims directly within HabitNu. Organizations receive 100% of the reimbursement provided for these claims.

Billing requirements depend on:
1. Whether you are under HabitNu’s umbrella services.
2. Any additional insurance providers you are independently credentialed with.These processes will be reviewed during implementation.

HabitNu can be used to supplement various health programs, including:Diabetes Prevention Program (DPP)Blood Pressure Self-Monitoring (BPSM) ProgramDiabetes Self-Management Education and Support (DSMES) ProgramCompanion app for GLP-1 medications

If coaches conduct virtual meetings via HabitNu, then yes, the app is required for participants to join. Outside of meetings, app usage is not mandatory but highly recommended. Studies show that engagement with the app enhances participation and improves health outcomes.

Coaches can view participants' activity logs, food logs, and habit tracking data in real-time via the Coach Portal. This allows for personalized support and engagement.

Please reach out to our Business Team for detailed pricing information.
For any additional questions, feel free to contact our support team through the form below.